Technical Support
After-sale Service
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Jiangsu KONOR Ozone Co., Ltd. is committed to providing customers with high-quality services. Pursuing customer satisfaction is our consistent goal. We have a team of skilled and experienced engineers who provide customers with 7×24 hours of service. Professional service personnel will quickly respond to customer service needs and reduce the loss caused by equipment failure to a minimum.
Field Service
On-site service means that engineers arrive at the customer site to provide services such as installation guidance, operation and commissioning, maintenance and repair, troubleshooting, and technical upgrades.
Return to factory repair service
Return-to-factory repair service means that the customer sends the malfunctioning device to the company for repair in a "door-to-door" manner. Compared with on-site service, the cost of returning to the factory for repair service is lower, and it is mainly suitable for small-sized devices.
Warranty replacement service
Warranty replacement service refers to some devices that fail during the warranty period. We will replace you with a fully functional device.
